Hiya @mikaeel & Welcome To The Cuckoo Community !!!
For Your Security I’ve had to “Edit The Topic Title” of your post slightly to protect your Email Address so if your wondering what happened this is the reason.
Normally if you put an email address in the message body of a post the Community Software removes this automatically in much the same way but I’ve had to do this manually on this occasion.
The Cuckoo Team will see your Email Address and order on there systems so theres no worry for this being removed.
Activation Dates are Estimated within a 14 Working Day Timeframe at the point of you signing up for an account on the website and will be shown to you at the top of the form unless you wish to change this for a later one up to 2 years in the future.
If theres any issues then you will be updated via the email address that you used to signup or the mobile number if provided.
The First Invoice is normally a Month after your Go Live date has passed with the service and will be listed on your online account & also there will be a timeline chart up to the activation date with some of these expected dates as things progress as @oliver has mentioned.
Hope This Clears Up Any Confusion.