Can someone please reply?

Hello.

I have now left Cuckoo and moved to another provider.

I have sent around 4 emails now asking when the packaging is going to arrive so I can send back your router but I have not had any emails back.

It’s been over 2 weeks or more since I was told the packaging has been sent by 2 different people…

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Hey @Holmesy. We’ll get on this right away. We’ll get one of the team get in contact ASAP.