My go-live date was today and I received an email yesterday that an engineer would come by between 8am and 6pm.
However, no one has turned up and that makes me worry.
I received an email sayinf that my connection is live not and I plucked in my router, but it is not working (it tells me to follow the instructions provided by my ISP).
Is there any way to find out what happened to the engineer and whether he will come by tomorrow?
I would be very happy to receive a reply!