We’re having some issues with the internet in our place. For the most part it’s been great, but when we first started the contract and again over the past few weeks we’ve been experiencing problems with it disconnecting from time to time.
To be more specific, the router itself remains online but the status and internet indicators turn red.
I have performed a factory reset and tried powering down the router a few times now but this doesn’t seem to have resolved the issue. I suspect there’s something else going on but I’m not sure how to diagnose it to say for sure.