Internet off 2-3 times a day

For the last 10 days my internet connection goes down.
At first it was just at midnight or 2am but it also does it in the daytime.

I’ve reached out to support when it firs went down and they tweaked some settings, but lately the internet connection is constantly dropping at the router.

Hello @Mclfy1972 I closed your ticket earlier in the week because we received no further response.

Just for context when we reach out to say “we hope a fault is fixed” we leave faults open for three days incase someone wishes to respond (as this timeframe generally allows a long enough period for monitoring) and then the fault closes.

If you respond directly to the last response you received from us that will reopen for the fault and we can help you again from there.

I hope this helps