Looking forward to “joining the flock” when my switchover happens in a couple of weeks.
The signup process was pretty smooth from my end, I would’ve liked an earlier switch date but from what I understand this is a limitation of OpenReach.
One issue I have had is that every email I’ve received (from the early bird “hello” email through to my direct debit notifications and even the sign-up confirmation email for this forum) has been passed to my Junk box. I’ve added the senders to my contacts so this shouldn’t be an issue going forward, but given that each of these emails has come from a different sender it can be hard to keep track. (for reference this is a hotmail/Outlook account)
Just some feedback! Otherwise great service so far.