After some advice. I switched to cuckoo from talktalk earlier this month. 6th October was the go live date.
Everything went smoothly, openreach engineer disconnected line and re-connected all within 30 mins.
Talktalk however still hold my account open, and I have now had to give them notice to cancel my account and adhere to the 30 day notice period.
My question is who is at fault here?
Was I supposed to arrange cancellation with talktalk upon contracting with cuckoo?
Was cuckoo supposed to arrange cancellation with talktalk?
Or have talktalk ballsed something up?