Thanks a bunch for those images,it’s not that I didn’t believe you at all but typos can happen and thanks for editing out the crucial info for safety reasons on the second image.
Sorry I forgot about the “New User” limitations on the image uploads but it’s quite easy to elevate yourself to remove this restriction if you read the documentation link below at the section “Trust Level 1:- Basic”
when you have 5 mins to remove the posting restriction plus you get a “Basic” Trust Badge for your Community Profile for the effort
The router screen that you have shown is Identical to the router interface within the router that Cuckoo normally dispatch on the DWA0130 so there maybe a simple reason as to why this model came out to you when the provisioning was done which I wouldn’t know about for example an accidental selection or the suppliers ran out of the Current Cuckoo model
Most of the Documentation on the Cuckoo Website & Community here is related to the
DWA model so maybe there will be Two Routers in time that the team will supply & support when the FTTP plans start to appear for everyone and this will be the router that will be despatched or this model will be a direct replacement.
But For Now…I Personally haven’t been advised of this change,So thanks for bringing this to at least my attention but not to worry though
as the software should be the same but there maybe subtle differences due to the internal router hardware and the odd menu option here and there.
Please take into account that I’m just a Community Member like yourself helping others where I can for now and that I don’t have access to any personal details or Internal Cuckoo systems however I can escalate certain things on your behalf when all else fails & you can tell the team you’ve spoken to me if you email or call in.
Loving The Router Name on the Sticker Btw even if you’ve changed it afterwards
Right Now after clearing that minor mess up i need to continue looking into the issue tomorrow that you brought to light and I’ll continue to respond here as soon as I have a bit more clarity from within the routers Parental Controls Section.
If you did have your own unlocked Modem/Router for example like a TP-LINK model or similar from a manufacturer you prefer to use then you can obtain your connection details to enable it to connect to your Cuckoo service if you decide at any point that you don’t want to use the Technicolor Router due to any issues and the community can advise how to do this.