Hiya @Greg ,
I’ve Just checked that website on my side and i can access it fine
with No Connection errors using Chrome on an android tablet using
a wifi connection.
Can you check for me what the version of chrome or safari is that your running
On the device as im hearing that IOS 14 is causing a truck load of issues at the
moment if you have that O/S update and it may not be web browser related or
connection related…Can you try installing Firefox Mobile From Your Device
App Stores to see if the same happens.
I personally have older versions on hand for testing purposes (Chrome 64 & 71)
I was going to suggest trying phone data if you had that service to test
accessing the browser as i’ve co e across issues in apps where wifi fails
and phone data succeeds as its a different network type.
When i access it via wifi i can see the login page fine and it states the
site is secure and has a valid certificate until 23 December 2020.
Now another point could be the Device Browser Certificates may
need updating which is part of a system update or browser update…
Last tip to try is this :- In Chrome press your menu ::: option
in the Top Right when on the webpage that fails via WIFI and
scroll down the list and tap “Desktop Mode/Site” this should
then refresh the page and make the browser think its not a
mobile device and load…again its a pain but i have to do this
quite often also.
It opens a full can of worms to diagnose but this is what i come
across quite often.