Welcome To The Cuckoo Community !!!
Yes you are correct the Cuckoo Network does use “TalkTalk” Equipment to provide
there services which also runs within the “OpenReach” Infrastructure to enable
most areas to connect.
But i believe as they are running on the Top Layer of the Broadband Stack
they actually get a better priority service to there customers than normal
home customers get with the long locked in contracts that’s why they can
offer Contractless Broadband so if you find its not for you then you have
no exits fees to worry about…but the Cuckoo Team are hoping you’ll be
impressed when your online with them.
This Community is just one way of letting “Customers Use There Voice”
and to “Ask Questions” or Give The Team Ideas Going Forward & to constantly
improve the service offerings in the future as its still early days.
As the Customer Database Grows so will the company but they
assure me that they dont want to compromise on the quality
aspect and become another faceless provider.
Now How Many Internet Service Provider’s lets customers do that.
I’ve heard the Horror Stories About TalkTalk as well and while i’ve not
been with them directly my Current Provider is a nightmare to deal
with and they use the talktalk network for there services also but i
suspect its more of a lack of good training most of the time and
they are told to tell the customer what they want to hear but never
to follow through.
I guess the statement i use a lot “Only Time Will Tell” seems fitting
to end this on.