WiFi not working for my connection

Hi, I have tried resetting it and the green lights under WiFi do come up, but I still get redirected to that page which confirms that my broadband is disconnected.

Hi Michelle,

I hope that you were able to get this resolved, if not please do reach out to us on hello@cuckoo.co. If you mark FAO Becca in the subject bar I will ensure this is picked up as a priority.