Right Then !!! It wants to be stubborn does it
Time for The Big Guns. (they look like water pistols…oh well)
From the Admin Control Panel which you have on your image above.
Go Into “Gateway” and then on the menu that pops up please do the following.
Scroll down to the bottom and you should see an option called “Export Configuration” once you press this a little file called “config.bin” will start to download keep an eye on where it saves this but most of the time it will go into your main “Downloads” folder.
This little file contains any settings or changes on the router you may have done and any devices information connected to it etc.
Next the Button Above this states “Factory Defaults” this is the button I need you to press next as it will wipe the router clean as it was when you first received it and will take a few minutes to do this so watch the router lights and keep an eye on your screen after
When you hit the “Factory Defaults” button it will ask you if you want to continue so say “Ok” to this and away it will go… be patient as it will look like nothing is happening on your screen but a small box saying “resetting” with a tiny animation will be playing but the router lights will be flashing.
Give it a few minutes and if its still doing it hit refresh on your browser.
Upon restart it should then log you out of the admin control panel but put you back on that screen & keep an eye on the “Internet Access” Tab to see if the PPP Connecting changes to Green or Not.
Again let me know what you see.